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Field Sales Consultant

2 months ago

Jonesboro, Arkansas, United States RITTER COMMUNICATIONS HOLDINGS, LLC Full time
Job Overview

Ritter Communications, a leading privately owned telecommunications provider in the Mid-South, specializes in delivering top-tier broadband fiber, telecom, video, cloud, and data center solutions. With a commitment to technological advancement, the company has expanded significantly, now serving over 155 communities and more than 57,000 clients across Arkansas, Texas, Missouri, and Tennessee. Headquartered in Jonesboro, Arkansas, Ritter Communications is dedicated to enhancing the communities it serves through the deployment of state-of-the-art infrastructure and technology, combined with an exceptional customer-centric experience.

Position Summary:

The Field Sales Consultant is tasked with promoting and selling internet, voice, and cable television services within a designated area. This role involves engaging in door-to-door outreach, identifying and qualifying potential leads, upgrading existing clients, and effectively closing sales with both new and current customers. The Field Sales Consultant plays a crucial role in driving individual performance to help the company achieve its growth objectives.

Work schedule includes Tuesday to Saturday, from 10 AM to 7 PM.

Key Responsibilities:

  • Engages residential clients through various strategies, including door-to-door sales, distributing promotional materials, and participating in community events;
  • Generates lists of potential customers for sales outreach based on inquiries, direct mail responses, business directories, online resources, and other channels;
  • Conducts follow-up calls to prospective and existing clients via phone and email to qualify leads and promote products and services;
  • Consults with potential clients to understand their needs and presents tailored solutions, highlighting key features, pricing options, and credit terms;
  • Solicits referrals for new prospects and successfully closes sales;
  • Maintains and updates the prospect database and sales pipeline daily, ensuring accuracy and fulfillment of customer orders;
  • Ensures high levels of customer satisfaction and fosters a positive image of Ritter Communications;
  • Stays informed about company offerings and competitor services, promotions, and initiatives;
  • Exhibits strong persuasive skills;
  • Processes customer orders at the conclusion of transactions and sets clear expectations regarding order fulfillment;
  • Focuses on achieving sales goals and delivering results;
  • Travels to customer locations, project sites, and business-related events as necessary;
  • Performs other related duties as assigned.

Qualifications:

  • Understanding of the telecommunications sector;
  • Familiarity with telecom operations, technologies, and equipment;
  • Knowledge of sales principles and practices;
  • Awareness of company products and services;
  • Proficiency in using various office equipment, including computers and software applications;
  • Strong verbal and written communication skills;
  • Ability to interact professionally and courteously with customers, colleagues, and business contacts;
  • Demonstrated leadership capabilities;
  • Strong organizational skills and ability to manage multiple tasks effectively;
  • Attention to detail;
  • Ability to make informed decisions based on available information;
  • Willingness to travel for business purposes; must possess a valid driver's license with a satisfactory driving record.

Education and Experience:

A high school diploma or GED is required; two to three years of experience in direct sales within the telecommunications or IT services sectors is preferred but not mandatory.

Ritter Communications is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We are committed to maintaining a drug-free workplace.

We offer competitive compensation and an exceptional benefits package, including health, dental, vision, cancer, accident, and life insurance, short-term and long-term disability, a 401(k) plan with company match, flexible spending accounts, complimentary gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more.