Automotive Service Consultant

2 weeks ago


Cypress, Texas, United States Sun Auto Tire and Service Full time

Position: Automotive Service Consultant at Sun Auto Tire & Service

The Automotive Service Consultant plays a crucial role in enhancing customer satisfaction by effectively promoting and selling the comprehensive range of products and services available at Sun Auto.

Compensation: $21.00 per hour plus an uncapped bonus structure.

Sun Auto Tire & Service is dedicated to delivering exceptional automotive repair and preventative maintenance services. Our offerings include alignments, brake repairs, oil changes, battery replacements, suspension work, and air conditioning services.

Benefits:

  • 5-day work schedule with Sundays off
  • Competitive bi-weekly compensation
  • Tuition reimbursement program
  • Paid vacation and sick leave
  • 6 paid holidays annually
  • Comprehensive medical, dental, and vision coverage
  • Company-paid life insurance
  • 401(k) retirement savings plan with employer matching
  • Discounted services for personal and immediate family vehicles
  • Opportunities for career advancement

Key Responsibilities:

  • Professionally greet customers both in-person and via telephone
  • Efficiently document and address customer concerns
  • Recommend appropriate services based on expertise and communicate effectively with clients
  • Encourage sales of services, parts, and accessories
  • Provide accurate estimates and updates to customers
  • Ensure customer satisfaction through follow-up communication
  • Track all parts and returns for individual clients
  • Perform additional assigned tasks as necessary

Qualifications:

  • High School Diploma or equivalent required
  • Previous experience in a Service Advisor role is preferred
  • Professional demeanor and ability to thrive in a structured environment
  • Valid driver's license is mandatory
  • State Inspector License and ASE Certified Service Consultant Certification are preferred
  • Availability to work a minimum of five days, including weekends

Sun Auto Tire & Service is an equal opportunity employer that values diversity and prohibits discrimination based on various characteristics.



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