Automotive Service Consultant
2 weeks ago
Position: Automotive Service Consultant at Sun Auto Tire & Service
The Automotive Service Consultant plays a crucial role in enhancing customer satisfaction by effectively promoting and selling the comprehensive range of products and services available at Sun Auto.
Compensation: $21.00 per hour plus an uncapped bonus structure.
Sun Auto Tire & Service is dedicated to delivering exceptional automotive repair and preventative maintenance services. Our offerings include alignments, brake repairs, oil changes, battery replacements, suspension work, and air conditioning services.
Benefits:
- 5-day work schedule with Sundays off
- Competitive bi-weekly compensation
- Tuition reimbursement program
- Paid vacation and sick leave
- 6 paid holidays annually
- Comprehensive medical, dental, and vision coverage
- Company-paid life insurance
- 401(k) retirement savings plan with employer matching
- Discounted services for personal and immediate family vehicles
- Opportunities for career advancement
Key Responsibilities:
- Professionally greet customers both in-person and via telephone
- Efficiently document and address customer concerns
- Recommend appropriate services based on expertise and communicate effectively with clients
- Encourage sales of services, parts, and accessories
- Provide accurate estimates and updates to customers
- Ensure customer satisfaction through follow-up communication
- Track all parts and returns for individual clients
- Perform additional assigned tasks as necessary
Qualifications:
- High School Diploma or equivalent required
- Previous experience in a Service Advisor role is preferred
- Professional demeanor and ability to thrive in a structured environment
- Valid driver's license is mandatory
- State Inspector License and ASE Certified Service Consultant Certification are preferred
- Availability to work a minimum of five days, including weekends
Sun Auto Tire & Service is an equal opportunity employer that values diversity and prohibits discrimination based on various characteristics.
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