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**Store Operations Manager**

2 months ago

Cypress, Texas, United States Caliber Auto Care Full time

Job Summary:

We are seeking an experienced Store Operations Manager to join our team at Caliber Auto Care. As a key member of our management team, you will be responsible for the overall performance of our store, ensuring maximum sales and profitability through effective management of guest services, human resources, and operating costs.

Key Responsibilities:

  • Guest Services: Establish and maintain high-quality guest services, ensuring a positive customer experience and driving repeat business.
  • Human Resources: Oversee and manage a team of employees, providing coaching, training, and development opportunities to ensure their success.
  • Financial Management: Analyze and measure business trends, develop and implement plans to maximize sales and meet or exceed sales and profit targets.
  • Facilities Management: Ensure the cleanliness and maintenance of the store, including equipment and facilities.

Requirements:

  • Four or more years of experience in management or equivalent business experience in the automotive industry.
  • Previous experience in managing and coaching team members to success through effective communication.
  • Proven ability to develop and meet monthly, quarterly, and annual plans with clearly defined goals for their individual store.
  • Proven track record of consistently meeting and exceeding sales and profit goals.
  • Possess current and valid driver's license.
  • Ability to work a minimum of five days, including weekends.

Working Conditions and Physical Demands:

The Store Operations Manager will be exposed to moderate to loud noises, dust, exhaust fumes, lubricants, petroleum products, vapors, caustic materials, and other hazardous and non-hazardous materials. The temperature in the work environment varies and could include extreme heat and/or extreme cold depending on the ambient temperatures outside.

The Store Operations Manager must be able to meet the following physical requirements:

  • Stand up to eight hours per day and able to walk to gain access to various areas of the building.
  • Bend, stoop, kneel, and crouch regularly throughout the day; must have full range of motion with arms and hands and be able to feel, handle, or finger objects frequently.
  • Lift and/or move up to 10 pounds regularly, lift and/or move up to 50 pounds occasionally.
  • Hear and speak.
  • Vision sufficient to detect color, depth, and re-focus.