Bank Teller
7 days ago
This role involves processing customer transactions for routine to complex financial transactions, including check cashing, account withdrawals, and deposits. The successful candidate will balance cash drawers, assist customers with product information, and provide a quality customer experience. They will also identify and refer sales opportunities to bank personnel to meet individual and department goals.
Key Responsibilities- Relationship Building
- Prepare for customer interactions and build rapport
- Utilize open and closed-ended questions to understand customer financial goals
- Match customer needs to Seacoast Bank products and services
- Explain products and services to customers
- Ask for referrals and create relationships based on customer needs
- Operations
- Process checks, cash, and negotiable instrument transactions
- Ensure branch adherence to AML/BSA requirements and audit procedures
- Balance cash drawers and monitor work for accuracy
- Resolve customer concerns in a timely and professional manner
- High School diploma or equivalent required
- Bilingual (Spanish) strongly preferred
- Minimum of 6 months cash handling experience required
- Minimum of 6 months previous experience in retail sales and/or financial services experience preferred
Seacoast Bank is an equal opportunity employer and welcomes applications from diverse candidates. The contractor will not discriminate against employees or applicants based on their pay or the pay of other employees or applicants.
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