Restaurant Operations Manager
1 month ago
Restaurant Operations Manager
We are seeking a highly skilled Restaurant Operations Manager to join our team at Dairy Queen Glen Rose. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, including managing staff, maintaining high standards of cleanliness and quality, and providing exceptional customer service.
Key Responsibilities:
- Oversee the production of food to ensure sanitation and quality standards are met
- Manage supplies and maintain orderly work areas
- Ensure work areas are clean and equipment, tools, and supplies are properly stored
- Ensure compliance with all applicable federal and state laws and company policies
- Provide timely and accurate reports as required
- Address customer concerns and issues
- Ensure stated goals are met
- Set the standard of consistent excellence and influence other employees with a positive attitude
Requirements:
- High school diploma or GED required; some post-high school education or training preferred
- One year of relevant experience preferred
- Experience in supervising and managing staff
- Strong computer and internet skills, including Microsoft Office suite
- Excellent communication skills, verbal and written
- Knowledge of budgeting, forecasting, staffing, and scheduling
- Strong financial acumen and P&L accountability experience
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