Restaurant Operations Manager

4 weeks ago


Glen Mills, Pennsylvania, United States Menus and Venues Full time
Restaurant Operations Manager

At Menus and Venues, we're seeking a highly skilled Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for ensuring seamless daily restaurant operations and delivering exceptional guest experiences.

Key Responsibilities:
  • Support the General Manager in analyzing and recommending methods to drive sales, manage profitability, and optimize operating hours.
  • Collaborate with the General Manager to develop and implement strategies to improve guest satisfaction and loyalty.
  • Manage the beverage program, including maintaining relationships with purveyors, managing inventory, and participating in menu development.
  • Assist the General Manager in hiring, training, developing, scheduling, and evaluating employees.
  • Enforce company standards, policies, and procedures, including sanitation, safety, dress codes, and cash handling.
  • Interact with guests to obtain feedback and effectively respond to and handle guest issues and complaints.
Requirements:
  • 2-3 years of restaurant experience.
  • 1 year of management experience.
  • Ability to work in a standing position for long periods of time (up to 10 hours).
  • Ability to reach, bend, and stoop.

We offer a comprehensive benefits package, including medical, dental, vision, PTO, generous employee discounts, and retirement savings. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.



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