System Support Specialist

24 hours ago


Providence, Rhode Island, United States JobRialto Full time

**Job Summary**

We are seeking a highly skilled System Support Specialist to join our team at JobRialto. The ideal candidate will have a strong background in system monitoring, troubleshooting, and issue resolution. This role involves coordinating with cross-functional teams to ensure smooth operations and meeting customer satisfaction goals.

**Responsibilities**

  • Collaborate with teams to monitor systems, applications, and processes, ensuring availability goals and customer satisfaction.
  • Lead and coordinate issue resolution activities across multiple teams, ensuring timely tracking and resolution of problems.
  • Manage month-end activities, tracking issues, enhancements, and maintaining process efficiency.

**Requirements**

  • Bachelor's degree or equivalent experience.
  • 5+ years of experience as an Analyst in a complex environment.
  • Strong financial background with experience in financial reporting processes.
  • Experience working in healthcare environments such as IFP, Medicare, or Medicaid.

The estimated salary for this position is $85,000 - $110,000 per year, depending on experience. If you are a motivated and detail-oriented individual with excellent analytical skills, we encourage you to apply.



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