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Assistant Facility Manager, Valet Operations

2 months ago

Denver, Colorado, United States SP+ Full time
Job Summary

We are seeking a highly skilled and experienced Facility Manager - Valet Services to join our team at SP+. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of our valet services, providing exceptional customer service, and maintaining a high level of professionalism in all interactions.

Key Responsibilities
  • Customer Service: Provide timely and exceptional service to our guests, ensuring their needs are met and exceeded.
  • Staff Management: Create and manage staffing schedules to ensure adequate coverage during peak periods.
  • Operational Efficiency: Maintain a high level of operational efficiency, ensuring that all aspects of the valet operation are running smoothly and efficiently.
  • Safety and Security: Ensure the safety and security of vehicles and keys at all times, maintaining a high level of compliance with standard operating procedures.
  • Reporting and Administration: Prepare and process daily paperwork, including damage claims and other administrative tasks.
  • Training and Development: Assist with the training and development of our valet team, ensuring they have the skills and knowledge needed to provide exceptional service.
Requirements
  • Education: High school graduate or equivalent.
  • Experience: A minimum of six months of valet experience preferred.
  • Licenses and Certifications: Valid state-issued driver's license with current address and acceptable driving record.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a strong attention to detail.
What We Offer
  • Competitive Compensation: Competitive wages and benefits package, including medical, dental, vision, and 401(k) matching.
  • Opportunities for Growth: Opportunities for career advancement and professional development within the company.
  • Work-Life Balance: Flexible scheduling and a supportive work environment that allows for a healthy work-life balance.