Shift Manager

4 days ago


Indianapolis, Indiana, United States Java House Full time
Job Opportunity at Java House

We are seeking a highly motivated and experienced Shift Manager to join our team at Java House. As a Shift Manager, you will be responsible for leading a team of Baristas and ensuring that our customers receive an exceptional experience.

Key Responsibilities:
  • Coffee Preparation: Craft high-quality coffee, tea, and food items to meet customer expectations.
  • Team Management: Supervise and motivate a team of Baristas to provide excellent customer service and maintain a clean and organized store environment.
  • Customer Service: Handle customer complaints and feedback in a professional and courteous manner.
  • Cash Handling: Manage cash transactions, count and balance the cash drawer, and maintain accurate records.
  • Inventory Management: Monitor and maintain inventory levels, including ordering and stocking supplies.
  • Equipment Maintenance: Troubleshoot and maintain equipment to ensure optimal performance.
  • Store Operations: Ensure the store is clean, organized, and meets company standards.
Requirements:
  • Availability: Must be available to work flexible hours, including mornings, evenings, weekends, and holidays.
  • Communication: Excellent communication and interpersonal skills to build strong relationships with customers and team members.
  • Leadership: Ability to lead and motivate a team to achieve sales and customer satisfaction goals.
  • Problem-Solving: Strong problem-solving skills to handle customer complaints and resolve issues efficiently.
What We Offer:
  • Competitive Pay: $13/hour + tips.
  • Benefits: Accrued PTO, in-depth training and development program, and opportunities for advancement.
  • Culture: A dynamic and supportive work environment that fosters growth and development.

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