Highly Skilled Network Architect

4 days ago


Alpharetta, Georgia, United States Novatech Inc. Full time
Job Summary

We are seeking an experienced Systems Engineer to join our team at Novatech Inc.

This is a core technical area position that requires strong analytical and problem-solving skills, as well as excellent customer service abilities.

About the Job

In this role, you will be responsible for troubleshooting live production server environments, business application troubleshooting, incident resolution, and documenting resolution of incidents.

You will also need to determine incident root cause, make recommendations, and define action plans.

Your Responsibilities
  • Troubleshoot network topologies, servers, hardware, and line of business applications
  • Support Microsoft-based networks on customer sites and in hosted customer environments
  • Demonstrate exceptional customer service skills and technical expertise
  • Mentor and share best practice knowledge with peers
Requirements

To be successful in this role, you must have:

  • 5+ years of experience working in a core technical area
  • 8+ years of experience in an IT department
  • Experience with site-to-site field work and managed service provider experience
  • Certifications in Windows, Dell, VMware, and Fortinet topologies (highly desired)
  • Excellent analytical skills, problem-solving abilities, and professional communication skills
What We Offer

We offer a competitive salary range based on experience: $110,000 - $140,000 per year.

Additionally, we provide a comprehensive benefit package including medical, prescription, dental, vision, life insurance, and other supplemental coverage.

Other benefits include 401(k) plan with matching company contribution, generous Paid Time Off, Volunteer Time Off, Floating Holiday, Company Holidays, and Parental Leave.



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