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Senior Healthcare Access Specialist

2 months ago


Lubbock, Texas, United States Providence Health & Service Full time
Job Overview

Under the supervision of the Patient Access Services manager, the Senior Patient Services Specialist possesses a comprehensive understanding of all operations conducted by Patient Access. This role is pivotal in assisting patients throughout the registration process for both scheduled and unscheduled appointments. The individual is equipped to finalize the registration by accurately gathering demographic details, insurance data, securing prior authorizations as necessary, and ensuring financial clearance while collecting any known patient liabilities prior to or at the time of service.

Why Choose Providence?

At Providence, we recognize that our caregivers are not just valued but are truly indispensable. Join our dedicated team and flourish in an environment centered around patient-focused, holistic care that emphasizes understanding, commitment, and mutual respect. Your contributions are significant here, as we believe that empowering our staff is essential to inspiring and retaining top talent.

Essential Qualifications:
  • A minimum of 5 years of experience in healthcare, specifically within Patient Access or a business office environment.
Preferred Qualifications:
  • Associate's Degree.
  • Bachelor's Degree in Healthcare or Business Administration, or equivalent education/experience.
  • Certification as a Certified Revenue Cycle Representative (CRCR) from the Healthcare Financial Management Association (HFMA) or a related certification.
Our Commitment to You

We offer exceptional benefits tailored to support you and your family in maintaining wellness, advancing your career, and achieving financial stability. Our focus is on your well-being, allowing you to concentrate on fulfilling our mission of caring for all, particularly the most vulnerable in our communities.

About Providence

Our strength is encapsulated in our promise: "Know me, care for me, ease my way." Being part of our organization means that no matter your role, we will support you in your career journey, enabling you to support others effectively. We provide top-tier benefits and cultivate an inclusive workplace where diversity is cherished, and every individual is valued, heard, and respected. With over 120,000 caregivers, we serve in more than 50 hospitals, over 1,000 clinics, and a wide array of health and social services across multiple states. As a comprehensive healthcare provider, we are committed to serving more individuals, promoting best practices, and continuing our long-standing tradition of aiding the underserved.

Team Overview

Providence Physician Enterprise (PE) is a service line within Providence dedicated to delivering quality, compassionate, and coordinated care to patients across several states. Our collective medical groups and affiliated practices represent the third largest group in the nation, comprising over 11,000 providers, 900 clinics, and 30,000 caregivers.

PE includes various medical groups and foundations across different regions, all committed to providing exceptional care and services.

Providence is proud to be an Equal Opportunity Employer, committed to ensuring that every member of our workforce has the right to work in an environment free from all forms of unlawful discrimination and harassment. We believe that diversity strengthens our organization, and we are dedicated to fostering an inclusive workforce, learning from one another, and creating equal opportunities for advancement.