Sustaining Engineer
1 week ago
This role is a key contributor within the Sustaining team at ClimateMaster, responsible for improving the customer's experience by providing consistent, reliable, and accurate in-depth technical product knowledge, solutions, and application expertise to simplify the use of Water-Source Heat Pumps (and associated accessories).
Key Responsibilities
• Provides measurable contributions to sustaining initiatives.
• Understands general HVAC design and application principles, as well as general engineering aptitude and business process skills.
• Provides knowledge and guidance for the application of water-sourced heat pump (WSHP) equipment in residential, commercial, and industrial systems via email and phone inquiries.
• Relays customer provided information and specifications to System Engineers, Control Engineers, and Product Managers for special customer requests for quotes (RFQ's).
• Assists with the creation of application training and materials.
• Builds customer confidence and is committed to increasing customer satisfaction.
Requirements
• Bachelor's Degree in Mechanical or Electrical Engineering, Related Field or applicable work experience.
• Entry Level; previous internship or work experience preferred.
• Familiar with computer programming languages.
• Familiar with Microsoft Office suite products.
• IGSHPA training experience is a plus.
• EPA Section 608 Refrigerant Certification - Universal, is a plus.
• Familiarity with industry standards and agency compliance.
• Understands how to read and interpret blueprints, schematics, manuals, submittal documentation, engineering mechanical drawings, electrical diagrams, and operating control sequences.
• Familiarity with product offerings and key features.
• Guides customers/representatives through the product selection process.
Working at ClimateMaster
ClimateMaster is a leading provider of Water-Source Heat Pumps and associated accessories. We are committed to providing our customers with the best possible experience and are seeking a talented individual to join our Sustaining team.
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