Accounts Recovery Specialist
2 weeks ago
Overview:
$22-26/hour based on experience
We are seeking an Accounts Recovery Specialist to enhance our dedicated team at FORUM Credit Union. If you possess strong problem-solving skills and excel in a dynamic work environment, we encourage you to consider this opportunity.
In this position, you will be responsible for managing both pre and post-judgment collections on designated accounts, as well as supervising the referral of accounts to external legal counsel for pursuing necessary legal actions.
Responsibilities:
Your Role:
As an Accounts Recovery Specialist, you will oversee pre and post-judgment collections on assigned accounts and manage the referral of accounts to outside legal representatives for appropriate legal measures.
Your daily responsibilities will include:
Effectively managing a portfolio of accounts assigned to attorneys for resolution
Utilizing skip tracing techniques to locate members and their assets
Working through a collection queue to secure payments
Documenting account details clearly and accurately
Maintaining comprehensive payment records
Collaborating professionally with attorneys and evaluating their performance
Reviewing accounts for potential settlements
We're looking for someone who:
Is a decisive individual who enjoys problem-solving
Takes accountability and ownership of their work
Can handle multiple tasks and adapt to evolving situations
Thrives in a fast-paced setting
Processes information with accuracy and efficiency
Produces meticulous and thorough work
Qualifications:
Your Background:
Experience in Customer Service or Call Center environments
Experience in Accounts Receivable or Collections (preferred but not mandatory)
High School Diploma or Equivalent
Proficient in Computer Skills
Exceptional Customer Service Skills
Positive and Enthusiastic Attitude
Employee Benefits:
Student Loan Reimbursement
Competitive Compensation
Tuition Assistance Programs
Wellness Initiatives
Community Engagement and Paid Volunteer Opportunities
Professional Development and Award-Winning Training Programs
401K with Matching Contributions
Comprehensive Benefits Package
Generous Paid Time Off
Please note:
A criminal background check will be conducted upon hiring.
FORUM Credit Union is committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or genetics.
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