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Technology Service Infrastructure Specialist

2 months ago


Fishers, United States ROI Search Group Full time
Job DescriptionJob Description

We are seeking a Technology Service Infrastructure Specialist to join a Fishers, IN, manufacturing organization providing world-class systems, processes, and services for the Pharmaceutical and Healthcare industry. This position is full-time, 100% on-site in Fishers five days per week, and operates in a 24/7 environment. Therefore, the Technology Service Infrastructure Specialist must live in the Indianapolis area and be flexible as needs require.

The Technology Service Infrastructure Specialist will handle all technology infrastructure tasks assigned by configuring and installing software applications, security systems, and mobile devices. In addition, the Technology Service Infrastructure Specialist will ensure compliance with technical requirements, applicable standards, legal specifications, and procedures in order to meet performance and service level requirements.

Resumes may be submitted directly or via email to hr@roisg.com.

Responsibilities:

  • Oversee and monitor industrial and geographical networks to ensure effective industrial data management, performance, data integrity, network security, and disaster recovery, while maintaining business continuity.
  • Assess current technology and infrastructure, identifying areas for improvement to algin with applicable standards, regulatory requirements, and company guidelines.
  • Assist end users in defining requirements for access control security and video surveillance systems.
  • Select, install, and document access control and video surveillance systems.
  • Assess the current state of industrial applications and identify areas for improvement.
  • Propose updates for approval and share best practices across locations to ensure compliance and alignment.
  • Develop software and hardware requirements, functional specifications, and monitor performance levels for assigned projects.
  • Manage all project phases: feasibility studies, cost estimation, tendering, installation, testing, commissioning, and validation.
  • Identify and resolve critical issues, implementing preventive and corrective actions.
  • Ensure accurate documentation, robust implementation, and compliance with technical, legal, and procedural standards. Provide technical support and documentation during procurement, contract definition, and execution phases.

Experience:

  • Bachelor of Science in Engineering or equivalent experience.
  • 2+ years of experience in Technology Infrastructure Management within a manufacturing environment.
  • Proven experience of design, installation, and maintenance processes, features, techniques, and applications.
  • Knowledge of Pharma production processes, features, techniques, tools, and standards.
  • Expertise in data analysis, performance operations metrics, and related methodologies and tools.
  • Knowledge of applicable standards and regulatory requirements, including ISO, cGMP, FDA CFRs, and PMDA.
  • Understanding of applicable legal requirements and specifications.
  • Proven knowledge of Quality Management System processes and features.

Benefits:

This position offers a competitive salary with performance-based bonus along with comprehensive health insurance coverage, including dental and vision. In addition, the organization offers a retirement plan with generous matching and life insurance coverage. Recognizing the need for work life balance, the company offers paid holiday, vacation time, and PTO hours to their team members. Employees are eligible for other benefits including, but not limited to, short-term disability insurance, long-term disability insurance, flexible savings accounts, etc.

About ROI Search Group:

ROI Search Group is a woman-led staffing firm based in Fishers, IN. We provide comprehensive staffing solutions including direct hire, contract, and contract-to-hire in addition to other specialized and executive searches. Our unique methodology enables us to attract top talent and support candidates' career progression, aligning with our clients' and candidates' priorities to create mutual success.

At ROI Search Group, we are committed to fostering a workplace that values and celebrates diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. We embrace the principles of equal employment opportunity and encourage all qualified candidates to explore career opportunities with us. We believe that a diverse and inclusive workforce enhances our creativity, innovation, and overall success. Join us in our commitment to equality and opportunity.