Product Information Coordinator
2 days ago
Mitsubishi Chemical Alpolic values diversity in the workplace and is committed to equal employment opportunity. We strive to create a positive and inclusive work environment that supports the growth and development of our employees.
Job DescriptionThe Customer Service Representative is a key member of our team, responsible for providing exceptional customer service and support. This role requires strong communication and problem-solving skills, as well as the ability to work independently and collaboratively with various departments.
Key Responsibilities- Engage with customers to provide product information and resolve customer conflicts.
- Respond to customer inquiries and provide accurate and timely information about products and orders.
- Work closely with the sales team to ensure a next-level customer experience.
- Bachelor's degree or associate degree preferred.
- 3-5 years' experience in inside sales, customer service, and/or a related manufacturing environment.
- SAP or similar Oracle, IBM, Microsoft, Salesforce knowledge is preferred.
- PC literacy is required (Microsoft Office suite).
The estimated salary range for this position is $59,322 - $74,142, based on experience and qualifications.
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