Front Desk Associate

19 hours ago

Savannah, Georgia, United States North Point Hospitality Group Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at North Point Hospitality Group. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing check-in and check-out processes, and ensuring a seamless and memorable experience for our guests.

Key Responsibilities:

  • Welcoming and greeting guests upon arrival
  • Managing guest check-in and check-out processes
  • Handling sensitive guest information and responding to guest inquiries
  • Meeting all in-service requirements and complying with company policies and procedures

Requirements:

  • High School diploma or equivalent
  • 1-year experience in hotel front desk or a related field
  • Excellent verbal and written communication skills
  • Customer service orientation and a friendly, outgoing personality
  • Computer skills and attention to detail

Benefits:

  • Employer-sponsored medical insurance plans
  • Vision and dental insurance
  • Vacation and holiday pay
  • 401(k) and Roth retirement savings programs
  • Employee wellness program
  • Free access to financial education platform
  • Accidental death and dismemberment insurance
  • Travel discounts on room rates and food/beverage purchases
  • Flexible spending account
  • Group life insurance for spouse and/or children
  • Critical illness coverage
  • Short-term disability insurance

About North Point Hospitality Group:

Founded in 1978, North Point Hospitality is a multi-brand hotel development and management company based in Atlanta, GA. Our philosophy centers around developing upscale, brand-defining hotels in prime markets, partnering with industry leaders such as Hilton and Marriott. With a proven track record, North Point and its affiliate companies have developed 29 hotels from the ground up with a total investment over $540 million. The company currently owns and operates 8 hotels in the southeast, including 7 Hilton and Marriott brands. An additional 6 hotels are either under construction or in active development.

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