Front Desk Associate
19 hours ago
We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at North Point Hospitality Group. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing check-in and check-out processes, and ensuring a seamless and memorable experience for our guests.
Key Responsibilities:
- Welcoming and greeting guests upon arrival
- Managing guest check-in and check-out processes
- Handling sensitive guest information and responding to guest inquiries
- Meeting all in-service requirements and complying with company policies and procedures
Requirements:
- High School diploma or equivalent
- 1-year experience in hotel front desk or a related field
- Excellent verbal and written communication skills
- Customer service orientation and a friendly, outgoing personality
- Computer skills and attention to detail
Benefits:
- Employer-sponsored medical insurance plans
- Vision and dental insurance
- Vacation and holiday pay
- 401(k) and Roth retirement savings programs
- Employee wellness program
- Free access to financial education platform
- Accidental death and dismemberment insurance
- Travel discounts on room rates and food/beverage purchases
- Flexible spending account
- Group life insurance for spouse and/or children
- Critical illness coverage
- Short-term disability insurance
About North Point Hospitality Group:
Founded in 1978, North Point Hospitality is a multi-brand hotel development and management company based in Atlanta, GA. Our philosophy centers around developing upscale, brand-defining hotels in prime markets, partnering with industry leaders such as Hilton and Marriott. With a proven track record, North Point and its affiliate companies have developed 29 hotels from the ground up with a total investment over $540 million. The company currently owns and operates 8 hotels in the southeast, including 7 Hilton and Marriott brands. An additional 6 hotels are either under construction or in active development.
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