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Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Service Representative to join our team at Caliber Collision Centers. As a key member of our service center, you will be responsible for providing exceptional customer service to internal and external customers, monitoring work volume, and coordinating with rental car and tow companies to ensure seamless service delivery.
Benefits of Joining Caliber
- Competitive Pay and Benefits - Immediate eligibility for medical, dental, and vision benefits, plus paid vacation and holidays.
- Industry-Leading Training - Opportunities for career growth and advancement within our organization.
- Collaborative Work Environment - Work with a talented team of professionals who share your passion for delivering exceptional customer service.
- State-of-the-Art Facilities - Work in a modern, well-equipped service center with the latest technology and tools.
- 1+ Years of Customer-Facing Experience - Proven track record of providing exceptional customer service in a fast-paced environment.
- Strong Communication Skills - Ability to effectively communicate with customers, colleagues, and management.
- Effective Verbal and Written Communication - Ability to navigate multiple software systems, including Microsoft Office Suite.
- Adaptability and Flexibility - Ability to work in a fast-paced environment with competing priorities.
- Customer Service Skills - Ability to provide personable, friendly customer service to internal and external customers.
Caliber Collision Centers is a leading provider of automotive services, with over 1700 centers nationwide. We offer a full range of services, including collision repair, auto glass repair and replacement, mobile diagnostic scanning and calibration, and fleet services. Our team of over 30,000 teammates is committed to restoring the rhythm of our customers' lives, every day.
