Customer Service Representative
4 weeks ago
At Domino's Pizza LLC, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers, both in-store and over the phone. Your duties will include operating all equipment, stocking ingredients, preparing product, receiving and processing telephone orders, taking inventory, and completing associated paperwork.
Responsibilities- Operate all equipment, including ovens, mixers, and other kitchen appliances
- Stock ingredients from delivery area to storage, work area, and walk-in cooler
- Prepare product, including making pizzas and other menu items
- Receive and process telephone orders, including taking payments and providing customer service
- Take inventory and complete associated paperwork, including tracking inventory levels and ordering supplies
- Clean equipment and facility, including sweeping and mopping floors, cleaning counters and tables, and disposing of trash
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
- Must be able to make correct monetary change
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch screen
- Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
- In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
- Sudden changes in temperature in work area and while outside
- Fumes from food odors
- Exposure to cornmeal dust
- Cramped quarters including walk-in cooler
- Hot surfaces/tools from oven up to 500 degrees or higher
- Sharp edges and moving mechanical parts
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