Customer Service Manager
2 weeks ago
As a valued member of our team, you will have the opportunity to work in a fast-paced environment with a diverse group of colleagues. We offer competitive wages and a great work-life balance, as well as opportunities for career growth and development.
Extra Space Storage is the largest self-storage company in the United States, with over 3,600 stores nationwide. If you are looking for a challenging and rewarding role, consider joining our team. We seek individuals who are reliable, excellent communicators, and passionate about helping others.
Our Culture
- We value our employees and strive to create a positive work environment.
- We prioritize work-life balance and provide opportunities for professional growth.
- We recognize and reward outstanding performance.
Your Responsibilities
- Provide exceptional customer service.
- Meet sales goals through unit rentals, unit insurance, and moving supplies.
- Guide new customers through rental processes and agreements.
- Maintain facilities, including sweeping, mopping, and changing light bulbs.
- Work independently and collaboratively with team members.
- You may be required to run errands for the facility and travel to other store locations.
Your Qualifications
- 1+ year of customer-facing employment experience.
- Strong computer skills.
- A valid driver's license and access to a reliable personal vehicle (except in NYC).
- A high school diploma or GED equivalent.
Compensation
Estimated annual salary: $45,000 - $60,000 based on location and experience.
We offer a range of benefits, including a work-life balance that allows you to work 5 days a week and be off work by 6pm. You will also receive outstanding company culture, competitive starting pay, monthly bonus opportunities, paid time off, and generous retirement plans.
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