Program Officer for Field Operations

3 weeks ago


Baltimore, Maryland, United States Lutheran Immigration and Refugee Service Full time

Job Summary

We are seeking a highly skilled and dedicated Program Officer for Field Operations to join our team at Lutheran Immigration and Refugee Service. In this role, you will be responsible for implementing a Quality Assurance (QA) protocol to ensure the provision of timely and quality services to refugees and immigrants.

Key Responsibilities

  • Develop and maintain Quality Assurance protocols and materials.
  • Closely coordinate with headquarters on monitoring and evaluation of related policies and practices.
  • Lead the creation and standardization of programmatic policies and procedures.
  • Provide support to Program Managers in oversight of program quality at each field office.
  • Conduct independent quality assurance reviews in accordance with grant requirements.

Requirements

  • Undergraduate degree in social work, social sciences, non-profit management, or related field; graduate degree preferred.
  • A minimum of 3-5 years of experience in non-profit immigration or social services including in program monitoring, evaluation, and training, is highly preferred.
  • Experience working with resettlement programming and understanding of program requirements are strongly preferred.

What We Offer

We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills, and requirements for the role. Differentials may exist based on the region and language abilities.

How to Apply

Please visit our website to learn more and apply for this exciting opportunity.



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