Patient Experience Specialist

1 week ago


Hazard, Kentucky, United States Appalachian Regional Healthcare Full time

Are you passionate about delivering exceptional patient care? Do you have excellent communication skills and the ability to work effectively in a fast-paced environment? If so, we encourage you to apply for the Patient Services Advocate role at Appalachian Regional Healthcare. In this critical position, you will play a vital role in ensuring that patients receive the highest quality care and service throughout their hospital stay.

About the Role

This position requires a strong passion for delivering exceptional patient care, excellent communication skills, both written and verbal, and the ability to work effectively in a fast-paced environment. You will be responsible for facilitating patient access to care throughout the registration, scheduling, and communicative processes.

Job Responsibilities
  • Facilitate patient access to care throughout the registration, scheduling, and communicative processes
  • Develop and maintain effective relationships with patients, families, and healthcare teams
  • Collaborate with interdisciplinary teams to ensure seamless patient care transitions
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent required; associate's degree or higher preferred
  • 1-2 years of experience in a healthcare setting, preferably in a patient-facing role
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
What We Offer

As a Patient Services Advocate at Appalachian Regional Healthcare, you can expect:

  • A competitive salary of $43,500 per year
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement savings plan with company match
  • Opportunities for professional growth and development


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