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Reception Coordinator for Wellness Studio

2 months ago

Marina del Rey, California, United States Urban Design Specialists LLC Full time
Job Description Exciting Opportunity at Urban Design Specialists LLC for Reception Coordinator
Are you a motivated and organized individual with a passion for fostering health and wellness? We are seeking a Reception Coordinator to be the friendly face and operational backbone of our wellness studio. Become part of a dynamic team committed to promoting well-being through fitness and mindfulness practices.
Key Responsibilities:

Client Engagement:
  • Greet and assist clients with warmth and enthusiasm.
  • Provide comprehensive information regarding studio offerings, classes, and promotions.
  • Create an inviting atmosphere for all guests at the studio.
Appointment Coordination:
  • Manage class schedules and client appointments efficiently.
  • Assist clients in booking sessions and liaising with instructors.
  • Handle any schedule changes or cancellations with grace and professionalism.
Client Relations:
  • Engage with clients to collect feedback and resolve any issues.
  • Build strong connections with clients to enhance their overall experience.
  • Ensure client satisfaction through attentive and personalized service.
Financial Administration:
  • Support payment processing and maintain basic financial records.
  • Ensure accurate tracking of studio transactions.
  • Social Media Interaction:
    • Leverage social media platforms to creatively highlight studio events and atmosphere.
    • Keep the community updated on classes, promotions, and studio news.
    • Engage with followers through comments and messages.
Studio Oversight:
  • Ensure the studio environment is clean and well-organized.
  • Collaborate with cleaning personnel and report maintenance needs promptly.
  • Uphold the studio's brand image and standards consistently.
Qualifications:
  • Excellent interpersonal and communication skills.
  • Detail-oriented with strong organizational capabilities.
  • Able to manage multiple tasks in a fast-paced environment.
  • Basic knowledge of bookkeeping practices.
  • Familiarity with scheduling software and general computer skills.
Note: The Reception Coordinator is essential in providing a positive and seamless client experience, significantly contributing to the success and reputation of our wellness studio.