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Retail Fulfillment Specialist
1 month ago
We're a high-growth, fast-moving company that's raising the bar on men's personal care with our line of natural, high-performance products. We're passionate about inspiring and educating men to be happier and healthier.
About the RoleWe're seeking a talented Retail Fulfillment Associate to support our global retail expansion. The ideal candidate will be passionate about fulfillment, logistics, and building relationships with large retailers.
Key Responsibilities- Coordinate inventory and order management across multiple domestic and international 3PL facilities, ensuring precise and timely fulfillment.
- Collaborate with customers, freight groups, and Transportation Management Systems (TMS) to streamline the collection and organization of freight shipments from various 3PLs, ensuring efficiency and on-time delivery.
- Maintain and update the NetSuite system with the latest order information, ensuring accuracy and real-time visibility of fulfillment records.
- Request and evaluate freight quotes as needed from various logistics partners to optimize cost and service level agreements.
- Coordinate the transportation of international orders across air, land, and sea modes, utilizing freight forwarders to ensure timely delivery.
- Prepare, review, and manage all related shipping documentation for 3PL warehouses and manufacturing facilities, ensuring compliance with regulatory and customer requirements.
- Arrange domestic shipments from assembly sites to customers, either directly through the internal transportation team or via 3PL freight brokers, ensuring timely and accurate delivery.
- Work closely with Kitting & Assembly facilities to stay aligned with production schedules and ensure timely updates on manufacturing progress.
- Review and implement customer-specific compliance requirements, including EDI, labeling, shipping, and delivery protocols, ensuring all standards are met.
- Experience: 4+ years in retail/wholesale fulfillment, with a strong emphasis on accuracy and timeliness.
- Logistics expertise: Minimum of 2+ years working with 3PL providers, with well-established knowledge of freight carrier services, processes, and best practices.
- Communication and organization: Demonstrates excellent written and verbal communication skills, with a meticulous approach to detail and organization.
- Adaptability: Quick learner and self-starter, able to excel in a dynamic, fast-paced startup environment with a strong commitment to meeting deadlines and maintaining high accuracy.
- Industry knowledge: Passion for health, wellness, and personal care industries, with previous experience in consumer products highly desirable.
- Problem-solving and ownership: Demonstrates strong problem-solving skills, thrives in situations requiring resourcefulness, and shows a high level of ownership and accountability in driving results.
We offer a competitive salary in a growth-focused & collaborative team environment. Benefits include medical, dental, vision, 401k with Squatch match, and PTO. We also have great perks like healthy snacks, frequent company events, and of course, free products.
Why Work at Dr. Squatch?We're a company that values diversity, equity, and inclusion. We believe that Team Squatch is a place for everyone, and we're committed to creating a culture that's represented by a variety of backgrounds, perspectives, life experiences, and skills.
