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Clinical Support Technician
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Lenoir, North Carolina, United States UNC Health Care Full timeJob SummaryWe are seeking a highly skilled Clinical Support Technician to join our team at UNC Health Care. As a Clinical Support Technician, you will play a vital role in providing exceptional patient care and support to our patients and families.Key ResponsibilitiesAssist healthcare providers with routine examinations and procedures, as well as procurement...
Clinical Support Specialist
2 months ago
We are seeking a highly skilled and detail-oriented Clinical Support Specialist to join our team at UNC Health Care. As a Clinical Support Specialist, you will play a vital role in assisting our professional caregivers in delivering exceptional patient care.
Key Responsibilities- Assist physicians and other healthcare providers with routine examinations and procedures, as well as procurement of equipment and supplies.
- Critically review patient care documentation, making note of any significant changes in the patient's condition and report to a registered nurse or physician.
- Provide a variety of clerical tasks, including organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/patient call lights, transcribing physician orders, and maintaining medical records.
- Perform routine quality assurance audits, safety checks, and inventory of supplies.
- Provide administrative and clerical support, including PI audits and data entry.
- Provide clinical support assistance, including cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/supplies/specimens, and assisting in the orientation of new employees and students.
- Provide direct personal care to patients, including bathing, dressing, feeding, assisting with ambulation, measuring and recording vital signs, and patient height and weight.
- May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
- Reinforce routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions.
- Distribute patient education materials at the request of patients and/or healthcare providers.
- High School Diploma or General Education Development (GED)
- Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service
- Basic Life Support (BLS) certification
- Requires six (6) months of clerical or customer service experience
- Must be fluent in verbal and written English language
