Patient Support Specialist

1 month ago


Lenoir, North Carolina, United States EmergeOrtho Full time
About EmergeOrtho

EmergeOrtho is a leading provider of comprehensive musculoskeletal care in North Carolina. Our team is dedicated to delivering innovative and quality-focused services to our patients.

Job Summary

We are seeking a highly skilled Patient Support Specialist to join our team. As a key member of our front desk team, you will be responsible for greeting and assisting patients, checking in patients for appointments, and maintaining office efficiency.

Key Responsibilities
  • Greet patients and visitors, answer phones, and provide exceptional customer service.
  • Check in patients for appointments, verify demographics, and collect payments.
  • Complete daily reports to maintain office efficiency.
  • Work collaboratively with staff and providers to ensure seamless patient care.
  • Perform other duties as required and assigned by Manager.
Requirements
  • High school diploma or equivalent.
  • Excellent communication and customer service skills.
  • Previous experience in a medical office setting is preferred.
  • Ability to multitask and prioritize tasks.
  • Ability to maintain composure in stressful situations.
What We Offer

EmergeOrtho offers a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development.



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