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Customer Service Representative

2 months ago


Glassboro, New Jersey, United States Shaner Hotel Group Full time

Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier at our Courtyard by Marriott-Rowan University in Glassboro, New Jersey. As a Cashier, you will be responsible for providing exceptional service to our guests, handling cash and credit transactions, and maintaining a clean and organized workspace.

Responsibilities

* Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner
* Handle cash and credit transactions accurately and efficiently, maintaining a high level of attention to detail
* Maintain a clean and organized workspace, adhering to health and safety standards
* Work collaboratively with other team members to ensure seamless service delivery

Requirements

* Minimum one year of experience in the restaurant or hospitality industry
* Ability to work a flexible schedule, including weekends and holidays
* Previous experience in customer service or cash handling is preferred
* Ability to read and interpret documents, such as safety rules and operating instructions
* Ability to communicate effectively with guests, management, and co-workers

About Us

Shaner Hotels is a leading hospitality owner-operator and management company, with a portfolio of over 65 properties across the United States and internationally. We are committed to providing exceptional service and creating memorable experiences for our guests.

Why Work with Us

* Competitive compensation and benefits package
* Opportunities for career advancement and professional growth
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.