Fire Safety Operations Manager
4 days ago
At Fortis Fire & Safety Inc., we provide industry-leading fire protection services across the United States. Our ever-growing footprint can be seen in various locations, and we continue to acquire new brands.
We value our employees and offer competitive benefits, including:
- 2 weeks of paid vacation
- 1 week of paid sick time
- 10 Company Paid Holidays
- Other paid time off (jury duty, bereavement)
- Competitive pay
- 401k with company match
- Medical, Dental, and Vision
- Company-paid Life Insurance
- Company-paid Short-term Disability
- Supplemental Long-term Disability and Life Insurance Packages
- Legal Insurance
- Pet Insurance
- Career Advancement Opportunities
The Operations Manager will oversee the business performance (P&L) of the Sprinkler and Fire Alarm arm of the company. This role requires operational and financial expertise, with a focus on leadership, business growth, continuous improvement, and customer satisfaction. The ideal candidate will communicate effectively with all levels of the organization and customers.
Key Responsibilities- Partner with Human Resources to recruit, train, develop, and retain team members.
- Lead with a focus on excellence in recruiting, hiring, retention, performance management, and career development for employees.
- Analyze market trends and current business performance to ensure strategies meet financial goals.
- Collaborate with the service department to ensure successful project turnovers.
- Conduct regular business review meetings to inspect performance, analyze issues, and implement corrective action plans.
- Routinely review key performance indicators for sales, design, field installation, operational administration, and project management.
- Determine, budget, and plan for staffing needs, and work with resources to achieve the plan.
- Seven years of management experience in the Fire & Safety industry.
- Five years of experience communicating with other trades, customers, project managers, county officials, and general contractors in a professional and influential manner.
- At least three years of experience in problem-solving and managing customer escalations through system changes.
- Knowledgeable of NFPA 13D, 13R, 13, 14 and NFPA 72.
- Must understand Fire protection codes, technical data, and installation instructions.
- General knowledge of Microsoft-related software.
- Strong business acumen with the ability to think strategically and execute tactically.
- Capacity to isolate and prioritize issues and apply focus on implementing top-level, strategic solutions and day-to-day tactics necessary for winning in the marketplace.
- Ability to build rapport and establish credibility.
$120,000 - $130,000/year depending on experience
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