Claims Examiner

5 days ago


Phoenix, Arizona, United States Swift Transportation Full time

Job Overview:

Skyrocket your career as a skilled Claims Examiner with Swift Transportation We're seeking an experienced professional to handle incoming claims calls, gather information, and work with internal and external contacts to resolve claims efficiently.

Key Responsibilities:

  • Determine the proper company and coverage on all claims
  • Review and handle complex incoming claims calls and escalated issues
  • Follow up to ensure claims processes are carried out by various parties
  • Initiate claims and investigations by assessing each situation independently
  • Represent Swift and its agents as the initial contact from third-party vendors and claimants
  • Act as liaison for internal communications between department personnel, leadership representatives, field investigators, attorneys, police agencies, and other assigned vendors

Requirements:

  • 1+ years of experience in customer service and/or insurance/claims background
  • Associate's degree or equivalent combination of education and/or experience
  • Ability to multi-task and handle high call volumes
  • Ability to make timely commitments and follow through on commitments

Compensation Package:

$18-$25 hourly, depending on experience. Benefits include competitive starting salary commensurate with experience and geographic location, potential bonus pay based on company performance, opportunities to volunteer and give back to local communities, comprehensive benefits package, including 401(K), medical, dental, vision, disability, supplemental, and life insurance, paid time off, employee stock purchase plan, flexible spending account, pet insurance, wellness program, and paid training.



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