Front Office Associate
1 day ago
We are seeking a highly skilled and compassionate Front Office Associate to join our team at Nystrom & Associates, Ltd. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and clients.
Key Responsibilities- Answer inbound and make outbound phone calls to respond to patient inquiries and provide accurate information
- Check-in patients for appointments, verify demographic information, and collect payments
- Ensure seamless coordination of care by scheduling patient appointments and collaborating with providers
- Maintain a clean and organized front desk and waiting room space
- Handle patient concerns and crises with empathy and patience
- Participate in administrative tasks such as electronic filing, scanning, and faxing
- Strong communication and interpersonal skills
- Ability to manage stress while navigating difficult situations
- Work with confidential information
- Medical and dental insurance
- Paid Time Off (PTO)
- Paid Holidays
- Opportunities for professional growth and career advancement
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- 401(K) Retirement Plan with employer matching contribution
- Supplemental insurances
- Employee Assistance Program
- Free Term Life Insurance Policy
Nystrom & Associates, Ltd. offers tuition discounts with a number of schools, including St. Mary's University, University of Northwestern - St. Paul, Bethel University, Capella University, and Adler Graduate School.
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Probation Officer I
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