Front Office Associate

1 day ago


Hugo, Minnesota, United States Nystrom & Associates, Ltd. Full time
Job Summary

We are seeking a highly skilled and compassionate Front Office Associate to join our team at Nystrom & Associates, Ltd. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and clients.

Key Responsibilities
  • Answer inbound and make outbound phone calls to respond to patient inquiries and provide accurate information
  • Check-in patients for appointments, verify demographic information, and collect payments
  • Ensure seamless coordination of care by scheduling patient appointments and collaborating with providers
  • Maintain a clean and organized front desk and waiting room space
  • Handle patient concerns and crises with empathy and patience
  • Participate in administrative tasks such as electronic filing, scanning, and faxing
Requirements
  • Strong communication and interpersonal skills
  • Ability to manage stress while navigating difficult situations
  • Work with confidential information
Benefits
  • Medical and dental insurance
  • Paid Time Off (PTO)
  • Paid Holidays
  • Opportunities for professional growth and career advancement
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • 401(K) Retirement Plan with employer matching contribution
  • Supplemental insurances
  • Employee Assistance Program
  • Free Term Life Insurance Policy
Education and Training

Nystrom & Associates, Ltd. offers tuition discounts with a number of schools, including St. Mary's University, University of Northwestern - St. Paul, Bethel University, Capella University, and Adler Graduate School.



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