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Customer Service Representative

2 months ago

Hiawatha, Iowa, United States LPT Retail Management Services Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at LPT Retail Management Services. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales process.

Key Responsibilities
  • Customer Service: Provide prompt and courteous service to all customers, responding to their needs and resolving any issues in a professional and timely manner.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and break room.
  • Sales Support: Assist customers with purchases, process transactions, and maintain accurate cash handling and inventory procedures.
  • Teamwork: Collaborate with other sales floor team members to achieve sales goals and provide excellent customer service.
  • Adaptability: Be flexible and adaptable in a fast-paced retail environment, responding to changing customer needs and priorities.
Requirements
  • Communication: Excellent verbal and written communication skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Teamwork: Ability to work collaboratively as part of a team, supporting colleagues and contributing to a positive store environment.
  • Adaptability: Flexibility and adaptability in a fast-paced retail environment, with the ability to respond to changing customer needs and priorities.
  • Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and move quickly and safely around the store.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Eligibility for benefits, including medical, dental, and vision insurance, and 401(k) matching.
  • Training and Development: Ongoing training and development opportunities to help you succeed in your role and advance your career.