Client Care Coordinator
4 weeks ago
Client Care Coordinator Job Summary
Homes for the Homeless is seeking a skilled Client Care Coordinator to provide mental health and related services for homeless families. The ideal candidate will enhance existing services by conducting thorough assessments of families' long-term goals and collaborating with case management staff to set achievable goals and establish linkages within the community.
Key Responsibilities:
- Provide mental health and related services for homeless families
- Conduct thorough assessments of families' long-term goals
- Collaborate with case management staff to set achievable goals and establish linkages within the community
- Monitor and document client progress toward service plan goals
- Ensure that families are receiving full support in shelter and refer families for counseling or other services as needed
- Support the Family Services department by working alongside the Case Manager and supporting staff when dealing with challenging clients
- Improve linkages to mental health, education, and community-based services
- Strengthen the overall permanency outcomes for families with children in shelter
- Manage record keeping, data collection, and evaluation on the effectiveness of services for families
- Assist with unit inspections when needed
- Support the Family Services department by conducting trainings and promoting best practices for Family Services staff
Requirements:
- Masters degree in Social Work or Mental Health Counseling
- Familiarity with substance use disorders and addiction treatment services, domestic violence, child abuse and maltreatment, trauma, and mental health conditions
- Sensitivity and awareness of working with homeless and vulnerable populations
- Bilingual is a plus
Benefits:
- Competitive salary
- Excellent benefits including comprehensive health insurance, employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 10 sick days, 3 personal days, and 12 paid holidays
Homes for the Homeless is an Equal Opportunity Employer
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