IT Field Service Technician

3 days ago


Richmond, Virginia, United States Woodforest National Bank Full time
Job Summary

Woodforest National Bank is seeking a highly skilled IT Field Service Technician I to join our team. As a key member of our technology support team, you will be responsible for maintaining and repairing technology equipment and hardware, ATMs, and troubleshooting network and communications equipment for assigned branches.

Key Responsibilities:
  • Troubleshoot and repair hardware and software issues, including desktops, laptops, tablets, routers, and CCTV security cameras.
  • Perform preventive maintenance on various technology equipment.
  • Troubleshoot network outages and cabling issues.
  • Train end users on branch equipment functionality.
Requirements:
  • 2 years of technology support experience or equivalent required.
  • 3 years of computer troubleshooting and repair skills with broad knowledge of Microsoft Office, Windows operating systems, networking, AV, and office technology equipment required.
  • Operation of a company vehicle, clean driving record, and valid driver's license required.
Preferred Qualifications:
  • Associate's degree preferred.
  • Must be able to achieve relevant technical certifications for the organization's systems, applications, and equipment.
Working Conditions:

Conditions involve lifting of equipment weighing up to 50 pounds with frequent sitting, walking, reaching, bending, and standing for brief periods primarily in an office environment with frequent travel or driving to various work sites or locations.

Woodforest National Bank is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status, or other status protected by law or regulation.



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