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Operations Team Leader

2 months ago

St Petersburg, United States Raymond James Financial Services Full time
Position Overview

As a vital member of the Raymond James Financial Services team, the Operations Team Leader plays a crucial role in ensuring the delivery of exceptional service to our clients. This position is integral to the smooth functioning of our specialized department, which operates with the same dedication and professionalism as our branch offices.

Key Responsibilities
  • Leadership: Provide guidance and support to the operations team, fostering a collaborative and efficient work environment.
  • Staff Management: Oversee staffing needs, ensuring that the team is well-equipped to meet client demands.
  • Process Optimization: Continuously evaluate and enhance operational processes to improve service delivery and efficiency.
  • Client Focus: Maintain a strong commitment to client satisfaction, addressing any issues that may arise with prompt and effective solutions.
Qualifications

The ideal candidate will possess strong leadership skills, a keen understanding of operational processes, and a commitment to excellence in client service. A background in financial services or a related field is preferred.