Food and Beverage Operations Manager

6 days ago


Montvale, New Jersey, United States Courtyard Montvale Full time
Job Summary

The Operations Manager at Courtyard Montvale is a key role responsible for overseeing the Food and Beverage (F&B) operations of the hotel. This position requires a strong leader who can manage the F&B team, ensure excellent customer service, and drive revenue growth.

Key Responsibilities
  • Manage F&B Operations: Plan, direct, and coordinate the daily operations of the F&B department to ensure efficient and effective service delivery.
  • Lead the F&B Team: Supervise and train F&B staff to ensure they have the skills and knowledge to provide exceptional customer service and meet hotel standards.
  • Customer Service: Ensure that all guests receive a high level of service and that their needs are met in a timely and professional manner.
  • Revenue Growth: Identify opportunities to increase revenue and implement strategies to achieve sales targets.
  • Inventory Management: Manage inventory levels to minimize waste and ensure that stock is always available.
  • Quality Control: Monitor and maintain high standards of quality in all aspects of F&B operations.
  • Reporting and Analysis: Prepare and submit regular reports on F&B performance, including sales, inventory, and customer feedback.
  • Training and Development: Provide ongoing training and development opportunities for F&B staff to enhance their skills and knowledge.
Requirements
  • Experience: At least 5 years of progressive experience in a hotel or related field, or a 2-year college degree and a minimum of 3 years of progressive experience in a related field.
  • Leadership Skills: Proven leadership skills, with the ability to motivate and inspire a team.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and management.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
  • Technical Skills: Proficient in Windows, company-approved spreadsheets, and word processing.
Working Conditions

This role requires long hours, including evenings, weekends, and holidays. The Operations Manager must be able to work in a fast-paced environment and be able to multitask and prioritize tasks effectively.


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