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Service Director
2 months ago
About the Role:
We are seeking an experienced Service Manager to join our team at Bob Bell Auto Group. As a Service Manager, you will be responsible for ensuring our customers receive prompt, courteous, and effective service.
Key Responsibilities:
- Manage and hire technicians and service advisors
- Interview and make new hires
- Distribute work between technicians
- Prioritize required services
- Ensure customers have a positive dealership experience
- Provide concierge support for all owner inquiries
- Spend quality time building relationships with customers
Requirements:
- Prior Service Manager experience required
- Technical automotive knowledge
- Demonstrated ability to manage others
- Organized and friendly personality
- Dealership experience preferred
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor, assistant lane manager or service consultant
- Above-average energy level
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
- Valid driver's license and clean driving record
About Us:
Bob Bell Auto Group is a fast-growing, family-owned dealership with a commitment to providing an excellent working environment and temperature-controlled shop. We reward individuals who are ready to work hard and stay motivated, and we believe that happy employees make happy customers.