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Automotive Technical Specialist

2 months ago

Jacksonville, Florida, United States Kia America Full time
Job Summary

Kia America is seeking a highly skilled Automotive Technical Specialist to join our team. As a Field Service Expert, you will be responsible for investigating, analyzing, and repairing vehicle issues and conditions that occur in the field. You will also assist our dealerships and customers in handling difficult technical concerns and provide technical training and support to our service personnel.

Key Responsibilities
  • Technical Support: Provide technical assistance to our dealerships and customers, performing or supervising effective vehicle repairs and inspections.
  • Technical Analysis: Determine, assess, and report the scope of technical issues with Kia vehicles occurring in the field.
  • Training and Development: Provide technical training, updates, and information to our dealership personnel and report to management regarding vehicle quality and performance.
  • ASE Certification: Achieve and maintain ASE (A1, A2, A3, A4, A5, A6, A7, A8, L1, L3, L4) Certification and Kia FTS Certification.
Requirements
  • Education: Bachelor's degree or equivalent work experience required.
  • Experience: A minimum of four years automotive industry experience, with a minimum of two years hands-on type automotive technical representative experience.
  • Certifications: ASE (A1, A2, A3, A4, A5, A6, A7, A8, L1, L3, L4) Certification and Kia FTS Certification required.
  • Skills: Strong working knowledge of automobiles, ability to perform hands-on diagnostic, mechanical, and electrical work on automotive systems, and strong written and verbal communication skills.
Competencies
  • Care for People: Demonstrate a commitment to providing excellent customer service and support.
  • Chase Excellence, Every Day: Strive for continuous improvement and excellence in all aspects of the job.
  • Dare to Push Boundaries: Take calculated risks and think creatively to solve complex technical problems.
  • Empower People to Act: Foster a culture of empowerment and encourage team members to take ownership of their work.
  • Move Further, Together: Collaborate with colleagues to achieve common goals and objectives.
Equal Employment Opportunities

Kia America provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex, including pregnancy and childbirth and related medical conditions, gender, gender identity, gender expression, age, legally protected physical disability or mental disability, legally protected medical condition, marital status, sexual orientation, family care or medical leave status, protected veteran or military status, genetic information or any other characteristic protected by applicable law.