Automotive Warranty Specialist

3 weeks ago


Jacksonville, Florida, United States O'Steen Automotive Group Full time

Warranty Administrator Job Description

At O'Steen Automotive Group-Volkswagen, we are seeking a highly skilled and detail-oriented Warranty Administrator to join our team. As a key member of our team, you will play a pivotal role in developing and managing warranty claims, ensuring timely and accurate resolution.

Key Responsibilities:

  • Review warranty policies and procedures to ensure compliance.
  • Collaborate with internal departments to resolve warranty-related issues.
  • Respond to customer inquiries and resolve warranty-related issues in a timely and professional manner.
  • Maintain accurate and current records of warranty claims and resolutions.
  • Code labor operations and submit claims to manufacturer.

Requirements:

  • Strong foundation in automotive retail warranty management with knowledge of warranty policies and procedures.
  • Experience in warranty administration, strong problem-solving skills, excellent communication with customers and team members, highly organized and detail-oriented individual.
  • Valid in-state driver's license and a safe driving record.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunity to work with a dynamic and innovative team.
  • Professional development and growth opportunities.

Apply Today:

If you are a results-driven professional with a passion for the automotive industry, we invite you to apply and be part of a team committed to excellence and innovation.



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