Automotive Warranty Specialist

2 days ago


Jacksonville, Florida, United States O'Steen Automotive Group Full time

Are you a detail-oriented professional with a passion for the automotive industry? We're seeking a skilled Warranty Administrator to join our team at O'Steen Automotive Group-Volkswagen.

Key Responsibilities:

  • Develop and manage warranty claims processes to ensure timely and accurate resolution.
  • Collaborate with internal departments to resolve warranty-related issues.
  • Respond to customer inquiries and resolve warranty-related issues in a professional manner.
  • Maintain accurate and current records of warranty claims and resolutions.
  • Code labor operations and submit claims to manufacturer.

Requirements:

  • Strong foundation in automotive retail warranty management.
  • Knowledge of warranty policies and procedures.
  • Strong problem-solving skills and excellent communication skills.
  • Experience with warranty management software.
  • Ability to drive an exceptional customer experience.
  • Demonstrated communication and interpersonal skills.
  • Valid in-state driver's license and safe driving record.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunity to work with a dynamic team.
  • Professional growth and development opportunities.

Apply Today:

If you're a motivated and detail-oriented professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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