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Administrative Support Specialist

2 months ago

Independence, Ohio, United States Weltmann Lighting, LLC Full time
Clerical Specialist Job Description

The Clerical Specialist plays a vital role in ensuring the efficient operation of our forwarding department. This position requires strong administrative and clerical skills to provide support to our team.

Key Responsibilities:
  • Document Preparation: Prepare routine documents, letters, and correspondence for the department.
  • Customer Communication: Contact internal and external customers, attorneys, and courts via mail, fax, telephone, or email to provide or request needed documents and status updates.
  • Document Assembly: Review and assemble documents and materials for court proceedings, ensuring proper signatures, notarization, and exhibits.
  • Account Management: Set up and close accounts according to established procedures.
  • Customer Service: Take inbound calls, direct calls, and convey messages as required.
  • Outbound Calls: Make outbound calls to verify consumer information, read credit bureaus, and follow up on leads for collections.
  • Record Management: Sort, file, locate, and distribute records, process mail, photocopy, and fax documents.
  • Data Entry: Perform computer data entry to update account files.
  • Training and Development: Complete all required training applicable to the assigned position.
Qualifications:
  • Education: High school diploma or general education degree (GED).
  • Experience: 6 months of relevant business experience or an equivalent combination of education, training, and experience.
  • Skills: Ability to type a minimum of 35 words per minute, excellent oral and written communication skills, organizational and multi-tasking skills, and proficiency in Microsoft Office Applications (Word, Excel, Outlook, PowerPoint).
  • Background Check: Must pass a background check and drug screen.
Benefits and Compensation:
  • Hourly Rate: $16.64/hr.
  • Paid Time Off: 16 days annually + 8 Company paid holidays.
  • Benefits: Competitive benefits, including Medical, Rx, Dental, Vision, Life, and Disability Insurance after 30 days and 401(k).
  • Promotional Opportunities: Opportunities for advancement from within the firm.
  • Employee Perks: Access to Verizon, Car Dealerships, Local Movie Theaters, Theme Parks, and other employee perks.
  • Onsite Amenities: Onsite Bistro To Go vending, fresh foods, free parking, and a free onsite fitness center.

EOE Statement: Weltman is an Equal Opportunity Employer committed to Excellence through Diversity.