Patient Access Resource Coordinator
2 weeks ago
We are seeking a highly skilled and detail-oriented Patient Access Resource Specialist to join our team at Tucson Medical Center. This role is responsible for coordinating daily operations for scheduling, pre-registration/verification, insurance benefits, and admissions.
Key Responsibilities- Exhibit excellence in customer service through appropriate attitude and interaction with all patients, visitors, and staff.
- Provide routine daily internal interface with unit/department management and staff, other access service areas, information systems, physicians, and physicians' office staff.
- Provide external service to patients, physicians, software/hardware vendors, and third-party payers.
- Assist staff with problem-solving, routine questions, and customer interaction to ensure positive results.
- Ensure notification of ancillary departments, other access areas, and patients, within schedule guidelines, of changes or cancellations by regulatory agencies and third-party payers with respect to authorizations and verification requirements.
- Maintain current knowledge of outpatient scheduling criteria/processes for each ancillary department to ensure correct procedures are scheduled by staff.
- Oversee the process of notification to the Financial Counselors when intervention is indicated for potential uncompensated care.
- Schedule procedures, participate in pre-registration and financial verifications, obtain insurance benefits, and complete admissions of patients when necessary to ensure the smooth flow of the unit.
- Ensure the timely processing of all physician orders, pre-registration, verification of insurance eligibility, benefits, prior authorizations, and medical necessity screening is completed prior to services being rendered.
- Interpret and explain to patients and their families' charges, services, and hospital policy regarding payment of bills in accordance with TMC HealthCare Credit and Collection policies.
- Build and maintain communication alliances with support and related personnel in the IS department, ancillary departments, nursing units, and other financial service personnel.
- Evaluate, learn, and assist in the implementation of new software programs/systems and other related technologies.
- Communicate information to the Supervisor and/or Manager as needed to ensure a smooth and seamless access process prevails in each registration area.
- Reconcile daily cash drawer and prepare and reconcile daily deposit as assigned.
- High school diploma or General Education Degree (GED), or an equivalent combination of relevant education and experience.
- Four (4) years of medical insurance, billing, and/or scheduling experience; preferably has served as lead over other revenue cycle staff.
- Certified Healthcare Access Associate (CHAA) certification or proficiency testing strongly preferred.
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Patient Access Resource Specialist
1 month ago
Tucson, Arizona, United States Tucson Medical Center Full timeJob SummaryWe are seeking a highly skilled Patient Access Resource Specialist to join our team at Tucson Medical Center. As a key member of our access services team, you will play a critical role in ensuring the smooth flow of patients through our scheduling and registration processes.Key ResponsibilitiesCoordinate daily operations for scheduling,...
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Patient Access Resource Specialist
1 month ago
Tucson, Arizona, United States Tucson Medical Center Full timeJob SummaryWe are seeking a highly skilled Patient Access Resource Specialist to join our team at Tucson Medical Center. As a key member of our access services team, you will play a critical role in ensuring the smooth flow of patients through our facilities.Key ResponsibilitiesCoordinate daily operations for scheduling, pre-registration/verification,...
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Patient Access Resource Specialist
4 weeks ago
Tucson, Arizona, United States Tucson Medical Center Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Access Resource Specialist to join our team at Tucson Medical Center. As a key member of our healthcare team, you will be responsible for coordinating daily operations for scheduling, pre-registration/verification, insurance benefits, and admissions.Key ResponsibilitiesProvide routine...
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Patient Access Resource Specialist
1 week ago
Tucson, Arizona, United States Tucson Medical Center Full timeJob SummaryWe are seeking a highly skilled Patient Access Resource Specialist to join our team at Tucson Medical Center. As a key member of our access services team, you will be responsible for coordinating daily operations for scheduling, pre-registration/verification, insurance benefits, and admissions.Key Responsibilities:Provide routine daily internal...
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Patient Access Coordinator
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Patient Access Coordinator
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Patient Access Services Coordinator
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Patient Access Services Coordinator
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Patient Access Services Coordinator
1 month ago
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Patient Access Services Coordinator
1 month ago
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Patient Access Coordinator
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Patient Access Coordinator
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Patient Access Coordinator
1 month ago
Tucson, Arizona, United States Northwest Medical Center Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Northwest Medical Center. As a key member of our Emergency Department, you will be responsible for performing patient registration and office support duties of a complex nature.Key ResponsibilitiesProvide quality customer service to internal and external...
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Patient Access Coordinator
1 week ago
Tucson, Arizona, United States Northwest Medical Center Full timeJob Summary: We are seeking a highly skilled Patient Access Representative to join our team at Northwest Medical Center. As a key member of our Emergency Department, you will be responsible for performing patient registration and office support duties of a complex nature. Your exceptional customer service skills will ensure that internal and external...
