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Customer Service Representative

2 months ago

Ashland, Missouri, United States The Callaway Bank Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Teller at The Callaway Bank. As a key member of our banking team, you will be responsible for developing and maintaining deposit relationships, selling appropriate products and services, and efficiently processing daily transactions.

Key Responsibilities
  • Develop and maintain strong relationships with customers to understand their financial needs and provide personalized service.
  • Sell and promote banking products and services to customers, such as deposit accounts, loans, and investment products.
  • Process daily transactions, including deposits, withdrawals, and transfers, while maintaining accurate records and balancing accounts.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with other banking professionals to achieve sales and customer service goals.
Requirements
  • 1-2 years of experience in a financial services or sales-related role.
  • Strong customer service and communication skills, with the ability to work effectively with diverse customer groups.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Basic math skills and accuracy in handling cash and financial transactions.
  • Ability to work independently and as part of a team.
What We Offer
  • A competitive salary, commensurate with experience.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a team-oriented culture.
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off.