Automotive Sales Specialist

6 days ago


Westfield, Massachusetts, United States Bertera Dodge Chrysler Jeep Inc. Full time

Job Title: Automotive Sales Specialist

About the Job:

We are seeking a highly motivated Automotive Sales Specialist to join our team at Bertera Dodge Chrysler Jeep Inc. The ideal candidate will have excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service.

Job Summary:

The Automotive Sales Specialist will be responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers. This role involves communicating effectively with customers and prospects, managing internet sales leads, and scheduling appointments with interested buyers.

Responsibilities:

  • Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)
  • Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
  • Maintain an ongoing customer database to capture repeat business
  • Keep website up-to-date with vehicle specifications and availability
  • Schedule appointments with interested buyers for test drives and delivery of vehicles

Requirements:

To succeed in this role, you should have excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have a strong understanding of automotive products and services. You should also be proficient in using technology to manage customer interactions and maintain accurate records.

Compensation and Benefits:

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience. We offer a competitive benefits package, including health insurance, retirement savings plan, and paid time off.



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