Industrial Solutions Consultant

5 days ago


Westfield, Massachusetts, United States MSC Full time

At MSC, we believe in empowering our associates to drive business results for our customers. With over 75 years of experience and more than 1 million product offerings across various industries, we strive to help our clients achieve greater productivity, profitability, and growth through innovative supply chain solutions.

As an In-Plant Solutions Specialist, you will play a critical role in supporting our customers' facilities and driving long-term customer satisfaction. Your primary responsibilities will include assisting customers with procurement and order placement, managing MSC ControlPoint Solutions (Vending, VMI, Crib), and determining optimal sourcing strategies for key customer projects.

We are seeking a highly skilled professional with excellent customer service and sales skills to join our team. As an Industrial Solutions Consultant, you will be responsible for providing top-notch customer service, collaborating with the account team to maximize customer satisfaction, and resolving on-site customer product and service issues. You will also work closely with vendors to locate sources for products, produce quotes, expedite orders, and arrange product training.

We offer a competitive salary starting at $44,870 per year, which can go up to $64,100 per year based on candidate location and experience. Our benefits package includes rewards and recognition for your contributions, training and professional development opportunities, and a variety of benefits to support your health, well-being, and financial future.

At MSC, we value diversity and inclusion and are committed to creating an environment where everyone feels welcome and valued. We are an equal opportunity employer and encourage applications from qualified candidates who share our vision and values.


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