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Medical Office Coordinator
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We are seeking a highly skilled and experienced Medical Receptionist to join our growing team at Fast Pace Health. As a Medical Receptionist, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients.
Key Responsibilities- Maintain behavior that is compliant with Federal and State regulations, guidelines, and requirements, including working knowledge of all health information management issues such as HIPAA.
- Greet, register, instruct, discharge, and provide general assistance to patients.
- Obtain and record demographic, insurance, and financial information.
- Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes.
- Collect co-pays, co-insurance, deductibles, and past due balances.
- Retrieve and fax/mail medical records to primary care providers and insurance carriers per patient request.
- Answer telephone, take messages, and return voicemails.
- Provide clerical support as required.
- Ability to adhere to the Core Values of the Company, including teamwork, communication, empowerment, quality of care, and friendliness.
- The ability to maintain friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers, and managers.
- Perform other duties as assigned by management.
- Medical office experience and a familiarity with basic medical terminology preferred.
- Ability to work independently and with the public in a high-pressure environment.
- Detail oriented with excellent interpersonal communications skills.
- Must have an outgoing and compassionate attitude.
- High School Diploma or Its Equivalent.