Senior Crane Technician
4 weeks ago
Lift Solutions Holdings, LLC is seeking a highly skilled Senior Service Technician to join our team in Iron Mountain, MI. As a Senior Service Technician, you will be responsible for providing quality installation, inspections, maintenance, and repair services for hoist and crane equipment. You will also be expected to uphold the highest level of professional integrity and ethics, ensuring customer confidence and continued success in service.
Key Responsibilities- Install and inspect overhead crane systems and hoists to ensure safe and efficient operation.
- Perform OSHA equivalent inspections, documenting and completing warranty work, and troubleshooting breakdowns.
- Conduct preventive maintenance and respond to emergency service/breakdown calls.
- Support customers by effectively interfacing with customer and office in repairing equipment as needed.
- Perform electrical and/or mechanical adjustments or repairs with or without engineered drawings.
- Maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements.
- Document service and installation actions by completing forms, reports, and inspection checklists.
- Maintain professional presentation, timeliness, appearance, and organization in all areas.
- Develop a working knowledge of Federal, State, and local codes for overhead cranes and hoists.
- Responsible for company equipment, including company vehicle(s) and tools.
- 5 or more years' experience troubleshooting cranes and hoist equipment is required.
- Experience with 3-phase motors, VFDs, contactors, and circuits.
- Previous overhead crane and scissor lift experience required.
- Associate's degree with concentration in Industrial Electrician, Electro-Mechanical Technology, preferred.
- Ability to work at height, in extreme temperature and noisy locations. This is a physically demanding job involving standing, walking, sitting, and the ability to lift 50-100lbs.
- Perform inspections to OSHA criteria.
- Ability to work independently.
- Capable of dealing directly with the customer and representing self and company in a professional manner.
- Communication skills both internally and externally, informing both the company and the customer the status of the job.
- Quality and results-driven while maintaining a safety mindset.
- Required to use own hand tools and meter.
- Must have a valid driver's license with a good driving record.
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