Customer Experience Specialist

1 week ago


Amiens, Hauts-de-France, United States Nothing Bundt Cakes Full time

We're seeking a talented Celebration Coordinator to join our team at Nothing Bundt Cakes. In this role, you'll play a key part in creating unforgettable experiences for our guests and making every celebration sweeter.

You'll be responsible for helping guests select the perfect cake for their special occasion, ensuring seamless order execution, and providing exceptional customer service. If you're passionate about delivering joy and exceeding expectations, we want to hear from you

About the Role:

Assist guests with ordering and customize cakes for special occasions

Ensure accurate order fulfillment and timely delivery

Provide outstanding customer service and resolve any issues promptly

Collaborate with colleagues to maintain a welcoming and efficient bakery environment

Maintain knowledge of products, promotions, and company policies

Develop skills in areas like problem-solving, communication, and teamwork

Participate in ongoing training and development opportunities

Work collaboratively as part of a dynamic team to achieve business goals

Benefits:

Competitive hourly rate of $14.42

Flexible scheduling to balance work and personal life

Casual, relaxed work environment with a focus on employee well-being

Opportunities for professional growth and advancement

Comprehensive training programs to enhance job skills

A fun, supportive team culture that's all about spreading joy and making a difference in our community



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