Customer Experience Ambassador
4 weeks ago
Unlock new revenue streams as a skilled representative of Mainspring Resourcing LLC, catering to existing and potential customers with industry-leading products and services.
Key Responsibilities:
- Pursue customer satisfaction by continuously learning and adapting to their needs.
- Foster loyalty through prompt issue resolution and create a seamless experience.
- Deliver innovative solutions that meet customer expectations.
- Educate customers throughout their purchasing journey, sharing expertise and insights.
- Establish relationships with suppliers and partners.
- Achieve sales targets, upsell packages, and promote new sales opportunities.
- Maintain store appearance, assist with billing, and perform opening and closing duties.
- Additional tasks assigned by management.
Required Skills:
- Multitasking, problem-solving, and navigating fast-paced environments.
- Self-motivation, effective communication, and strong work ethics.
- Professionalism, integrity, and empathy in sales interactions.
- Quick learning, positive attitude, and excellent interpersonal and organizational skills.
- Balancing customer needs and performance goals.
- Supporting team initiatives and collaborating with peers and leaders.
Work Environment:
- Full-time or part-time, 20-40 hours per week, with peak season overtime.
- Flexibility with changing tasks and environments.
- Bonus and commission opportunities tied to meeting sales quotas.
- Ability to work in other locations as needed.
- Bilingual (Spanish/English) is a valuable asset.
Mainspring Resourcing LLC is a diverse team driven by our ambition to connect people through exceptional service and cost-effective communication. Join us as we build a world where every individual has access to reliable connections and support.
We offer a competitive salary range of $45,000 - $65,000 annually, depending on location and experience.
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