Customer Care Specialist

21 hours ago


Amiens, Hauts-de-France, United States The Cannabist Full time
Job Title: Customer Care Specialist

The Cannabist Company is seeking a highly motivated and energetic Part Time Retail Associate to join our team. As a Customer Care Specialist, you will provide quality medicine and excellent patient care to patients while working closely with the dispensing facility leadership.

Salary: $18.29 + Tips per hour

About The Job:
This role is responsible for providing guidance and education to each patient with medical cannabis needs. You will be responsible for ensuring customers receive the correct medicinal product that best benefits their needs. This position is located at our Aurora dispensary on E. Quincy Avenue.

Key Responsibilities:
- Provide customer care with empathy, compassion, and professionalism
- Work closely and collaboratively with the dispensing facility leadership
- Report to the Retail Operations Manager and Retail Operations Supervisor

Requirements:
- 1-3 years of experience in a retail operation, point of sales systems, and use of Microsoft office programs
- Must be passionate about handling all aspects of a retail operation, compliance, and inventory control
- Excellent and effective consulting skills
- Exceptional interpersonal skills, including listening
- Excellent written and verbal communication in English
- Ability to detail and consistently follow up instructions as outlined
- Ability to organize and prioritize work

Benefits:
The Cannabist Company provides full-time employees with an excellent benefits and compensation package including but not limited to competitive wages, paid holidays, vacation, and sick time, 401K with company match, multiple health plan choices, dental, vision, pet, and life insurances, 100% paid short-term disability, optional long-term disability insurance, and more.

About The Cannabist Company:
The Cannabist Company, formerly known as Columbia Care, is one of the largest and most experienced cultivators, manufacturers, and providers of cannabis products and related services, with licenses in 16 U.S. jurisdictions.

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