Customer Experience Coordinator

3 weeks ago


Grand Rapids, Minnesota, United States L&M Fleet Supply Full time
Job Summary: L&M Fleet Supply is seeking an experienced CUSTOMER EXPERIENCE COORDINATOR to join our team. As a Customer Experience Coordinator, you will be responsible for providing exceptional customer service, scheduling and tracking service activities, and acting as a liaison between our technicians and customers.

**Key Responsibilities:**
  • Provide high-level customer service at our repair shop and parts counter.
  • Schedule and track service activities.
  • Order parts and assist with special orders.
  • Provide sales assistance and POS functions.

Requirements:
  • Previous experience in automotive service and/or customer service.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.

Why Join Us?
  • Estimated salary: $15-18 per hour (starting rate may vary based on location, experience, and position).
  • Flexible work schedule and varied shift times.
  • Part-time hours.
  • A collaborative and supportive work environment.


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