Participant Advocate

2 days ago


Santa Rosa, California, United States Catholic Charities of the Diocese of Santa Rosa Full time
Job Summary

Catholic Charities of the Diocese of Santa Rosa is seeking a dedicated and compassionate Participant Advocate to join our team. As a key member of our Homeless Services team, you will provide essential support and oversight to vulnerable populations at our homeless shelter locations and the Homeless Services Center.

Key Responsibilities
  • Provide daily living support and services to participants, focusing on housing-related and individual service needs.
  • Ensure all interactions with participants are housing-focused, trauma-informed, and oriented toward individual/family resilience.
  • Collaborate with colleagues to maintain a safe and respectful environment at our shelter locations and the Homeless Services Center.
  • Assist with food and clothing distribution, as well as opening and closing procedures as needed.
  • Document participant interactions, service plans, and file documentation to ensure accurate and up-to-date information.
Requirements
  • High School diploma or equivalent required; one to two years of experience in a related field preferred.
  • Certification in CPR and First Aid within six months of hire or transfer.
  • Understanding of causes of homelessness and experience working in social services.
  • Knowledge of Housing First principles and methods a plus.
  • Strong written and verbal communication, conflict resolution, and problem-solving skills.
  • Excellent interpersonal skills and ability to work closely with clients and colleagues.
Physical Requirements

The physical demands of this role include sitting, standing, walking, and occasional lifting of up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Catholic Charities of the Diocese of Santa Rosa is an Equal Opportunity Employer and participates in E-Verify. We are committed to creating a diverse and inclusive work environment that reflects the communities we serve.



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